Below is a summary of the things you should check before visiting the museum. 

There are some things that you need to do in advance (marked in yellow), so please be sure to make advanced preparations.

<<About security>>

■ Please submit the full names and vehicle numbers of all visitors at least one week prior to the tour date.

· Since the Gas Science Museum is located on the premises of the factories, we ask that you submit this document for security reasons.

· Please submit by fax, mail, or email (*).

*If you would like to send an email, please send it to the address listed in the automated email.

· If you are coming by bus, you do not need to submit a vehicle number if you display your organization’s name on the front windshield.

<<About buses>> *No need to check if you are coming by car.

■ Please arrange for a bus that is 3.8 m or less in height. (Please make sure to check if you are using a double-decker bus.)

■ Please inform the crew of the following two points in advance.

　· We will be touring the factory on the bus you have come on, so we ask for your cooperation in the operation of the bus. (The staff will give you directions.)

　· If you vehicle complies with automobile emission requlations, please bring a “Certificate of No Spark Arrester Installation Required” or “Vehicle Inspection Certificate stating that the vehicle is equipped with an exhaust gas treatment device” on the day. Alternatively, you can also affix a sticker to the same effect.

　*If there is no proof, a safety cover will be installed on the muffler of the bus to prevent sparks from being generated inside the factories.

<<About the tour>>

■ We ask that all pre-meetings and on-the-day meetings be conducted in Japanese.

■ The tour will be conducted in Japanese, so please make sure to arrange for an interpreter.

　· On the day of the event, we ask that one interpreter be present for each group (40 people).

　· The plans for overseas customers are as follows.

1. Adults/high school students and above: DVD screening + cold energy experiment + factory tour (approx. 1 hour 15 minutes)

2. Junior high school students and under: Cold energy experiment + factory tour (approx. 1 hour)

*English audio tapes are available for factory tours only for adults and high school students and above.

*Factory tour viewing will be from vehicle windows. (You cannot get off the vehicle to tour the factory.)

*We will not be able to answer questions on the day. If you have any questions, please send them to our main address at a later date.

*Please note that we cannot accept any changes to the tour contents due to customer convenience after you arrive on the day.

 <<About arrival time at the Gas Science Museum>>

■ Please be sure to arrive 15 minutes before the tour begins.

■ If you think you might arrive later than 15 minutes before the start of the tour, please contact the museum in advance.

· If you arrive early, you will be asked to wait on the bus until the start time.

· If your arrival is significantly delayed, your tour may be cut short or canceled.

<<About taking photos and using mobile phones>>

■ Permitted during tours of the museum but not permitted during factory tours.

*If you use a mobile phone or take photos or videos during the factory tour, your tour will be canceled.

*Please refrain from posting photos or videos of other guests or museum staff on social media, etc.

The museum will not bear any responsibility for any infringement of third party rights, such as portrait rights.

<<About the museum facilities>>

■ Smoking is strictly prohibited in the museum.

■ There are no trash cans, so please take all your trash with you when you leave. (Including used diapers)

■ There are no vending machines or shops. Please be sure to bring the following with you if necessary.

■ There are nursing rooms, diaper changing stations, and barrier-free toilets. Please speak to a staff member if necessary.

<<In the event of a disaster or emergency>>

■ If we determine that it is difficult to open the facility due to such reasons as an approaching typhoon, earthquake or other disaster, planned suspension of public transportation, or accidents or traffic disruptions at nearby facilities, we may close the facility at short notice. (Including decisions made on the day)

· In principle, the Gas Science Museum will call the representative’s emergency contact number on the day (international calls not accepted).

· There may be cases where we are unable to contact you for some reason, but we will post a notice on our website, so please check it.

· Please note that the museum will not be responsible for any bus cancellation fees incurred due to temporary closures, etc.

■ Even after the tour has begun, if we datermine that your safety cannot be ensured due to a disaster or other circumstances, we may temporarily suspend or cancel the tour. We appreciate your understanding.

<<About changes to representative/contact details, etc.>>

■ If there are any changes to the representative or contact information (email address and phone number), please be sure to contact the museum.

　· About one week before your tour date, we will send you an email regarding your reservation to the email address you entered on the application form.

　· Due to the reception system, the reservation time and the tour time stated in the email may differ.

　  Reservations are made at the time received over the phone.

<<About cancellations and schedule changes>>

■ If you need to cancel, please contact the museum by email or phone.

　· There will be no cancellation fee.

　· If you wish to change the date, please contact us by email or phone.

 If you have any other questions, please feel free to contact us.

 Thank you very much for your cooperation.